excellent location, walking distance to KLCC and park
Puteri
November 2022
The hotel is very close to Suriya KLCC which is the reason we booked. We were upgraded to a premier room for free, which we really appreciated. Checkin was a breeze. The water pressure in the room was excellent. Room was big for my husband and 8 yr old. We had a walk in closet where we kept our luggage. Internet connection in the room was excellent. My son had to attend school online and we did not encounter issues. Hotel restaurant had a big screen that showed the World Cup while having dinner which was nice. Food in the menu was just ok. Nothing to rave about. We ate dinner there once, then decided that ordering Grab food would taste better. Pool was just okay. Very cold water, my son and another little boy were shaking.
Katherine
December 2022
The room was larger than the standard hotels, and it included a bathtub which was separate from the shower stall. Great room amenities (e.g. kettle, water bottles, hairdryer, iron) that keeps you covered for the duration of your stay. Super convenient location with a bridge that links to KLCC and Pavilion mall. Many bars and cafe within a 15 min walk too.
Rachel
December 2022
The obvious attraction was that it was central to everything in KL. Pleased with the large and well-appointed rooms with a partial view of the Petronas towers, and breakfast was the staple meal we had at the hotel, which was perfectly adequate. The stay was comfortable, the food and common areas were clean and neat, the service was prompt and extended with true Malaysian hospitality. A special mention of the excellent staff who ensured our needs were well met during our stay: Ridzwab, Anluar, Karen, Yasmin and Shafiq – Thank you! Overall, I would recommend Impiana if you are keen on comfort and convenience.
Anton
November 2023
The hotel is nice and comfortable. It's really quiet. There is a small grocery and coffee shop in the lobby. There is a small bar as well The rooms are comfortable and clean The staff is friendly. The location is more than perfect. The open buffet for breakfast is good. But they need to pay more attention to hygiene . Some plates and cups are dirty.
Samar
December 2023
Breakfast was good.
Sapaldi
November 2023
Friendly & helpful staffs... Service recovery was fast... was given an upgraded rooms but unfortunately 1 of the room was totally not cleaned and the room was messy. The porter quickly rush down and at the same time used his mobile to update the reception; within 5 minutes he moved us out to another rooms. Other than he kept apologising for the inconvenience caused, also received a call from the reception too. Breakfast buffet is great...there's varieties of choices. Plates are cleared very fast too. Accessible to neighbouring malls,KLCC park via the bridge.
Denmaf1a
September 2023
the receptionist was quick to let us into our rooms despite our check ins was late at night. The room was thankfully spacious, with a nice view facing the twins tower (however due to mandarin oriental they were blocked haha). I also enjoy the fact that room was equipped with amazing working desk. the lighting were romantic and the bed was so comfortable, just that we were wishing there were cushions available. The selection over the minibar was limited though, I was expected more. the bathroom has a dimer light so maybe need a little check up on that. the selection of international channel on the television was okay but we didn't stay for the television anyway. what my husband and I love the most was the connected pedestrian to Bukit Bintang and KLCC convention centre. It was super convenient especially in hot weather. the pool was a tad too small, but its amazing since we can also see a bit of KLCC on top. the best of all was the breakfast selection. breakfast was amazing and delicious. everything was fresh and tasted good, not too salty or too bland. the chefs and waiters were all nice and accommodating.
Dayana
September 2023
Good club deluxe facility. Lounge was superbb. Otherwise facility is good. Room is spacious. Hot shower is superbbbb. Clean bathroom.
Professor
October 2023
location is good, shelter link bridge is very convenient for us to reach KLCC Suria & Pavilion without worries there is a raining or sunny day.
Lawrence
October 2022
Reservations:
+1-833-728-2041