Great Location, great room - clean and staff willing to go the extra mile. I stayed in a Club Room and access to the Club Lounge was great and worth paying extra for. Small complaint: the range available at breakfast in the Club Lounge was a bit limited, especially with regard to the provision of fresh fruit (I am not sure why strawberries are offered - it's Malaysia! -but not papaya) but this is only a small complaint as it is also possible to have the full breakfast choice in the usual restaurant
Edward
2025年1月
The room was comfortable and clean, but unfortunately, it did not provide the expected views of the Twin Towers. The breakfast could use improvements in quality and variety; more options would be appreciated, and timely replenishments would be helpful. During our stay at Impiana KLCC with our 4-year-old son, we encountered an unpleasant comment from a restaurant staff member regarding our child, which we found unacceptable. On a positive note, the location is excellent, with proximity to key attractions and amenities, making it very convenient for sightseeing and getting around.
Tanweer
2025年1月
We had a good stay here. There is no soundproofing so there is some road/traffic noise. During our stay you can hear neighbours coming home at night talking etc but wasn’t too bad
Ian
2025年4月
In january 2025 we stayed for two weeks at the Impiana KLCC hotel. A fantastic stay: the room, the peace, the swimming pool and the exetensive and varied breakfast buffet. But especially the friendly and hospitable staff: at the entrance, the reception, the lounge and the breakfast room, everyone was ready for us. Also for our three young grandchildren. Special thanks to Eza, Nabilah, Zahidan and Karen, you were great. The way you treated the grandchildren, as grandparents we enjoyed this very much, every day again. Peter and Corrie The Hague the Netherlands.
Peter
2025年2月
A beautiful hotel with very friendly and exceptionally helpful staff.The security guard actually accompanied me to the nearby cashpoint.The concierge gave me great advice about taxis and where to visit in KL. I had personalised service,and always given with a smile .Delicious food,great room service,ate at 23h30 a very tasty meal in my room on arrival. I had a wonderful view from my window and the hotel was calm and very clean. I highly recommend Impiana which was recommended to me by a friend. You can also access the Petrona Towers directly by a bridge from the hotel.It's lounge has a direct view of them ,amazing! Ursula
Ursula
2025年4月
The location is great and the walkway makes certain locations easily accessible on foot. Staff were very helpful, friendly and polite. Breakfast was good and varied - it included typical breakfast foods from different cultures. The room was nice enough and a decent size. The shower gel smelled good. I would stay here again for these factors.
Jennifer
2025年2月
The location is exquisite. It is just a 5 mins walk from the KLCC park and the hotel has direct access to the airconditioned pedestrian bridge that leads to Pavilion KL and the rest of Bukit Bintang. The hotel has a mini convenience store and a coffee shop inside which adds a lot of ease when you need urgent things! the staff overall is very pleasant and extremely helpful. The breakfast also had a wide range of selection which would cover everyones tastes.
Ali
2025年5月
Hotel offers a spacious room, which is a notable feature compared to other hotels in the area. However, the decor is starting to show its age, and a refurbishment to modernize the ambiance would enhance the overall experience. The breakfast served at the hotel is commendable, with a variety that caters well to guests. Club guests, in particular, are treated to an even higher quality of food. The standout feature of this hotel is undoubtedly its location, strategically placed in the middle between the KLCC and Pavilion. It's conveniently close to the KL Convention Centre, making it an ideal choice for business travelers and tourists alike.
Linda
2025年1月
Excellent location - within 5 minutes walking distance of the one of the main shopping malls with numerous retail outlets, restaurants, bars, etc. The area outside the shopping mall (the Pavilion) is one of the most vibrant areas of Kuala Lumpur but at the same time the area around the hotel itself is quiet and peaceful. There is a pedestrian link bridge between the hotel and the shopping mall, etc. which provides shade and cover. There is also a link bridge to the KLCC park, the Twin Towers, etc. Staff are friendly and helpful. I chose a Club Room - a little more expensive but well worth it in terms of the fact that tea / coffee / juice is available throughout the day, plus free snacks at teatime and the early evening.
Edward
2025年1月
Impiana has never failed to amaze me..considering this might be my sixth or seventh stay. Love the location, the lounge and the staff. Special mention for Karen who is always helpful and friendly everytime I stayed in the hotel. Thank you Karen
May
2024年10月